FAQ

Frequently Asked Questions

Everything you need to know about Focus Pocus.

Getting Started

Is there a free trial?

Yes! Every new account gets a 14-day free trial on the Basic plan — no credit card required. You can also start a free Pro trial if you want to explore goals and collaboration features.

What is the Focus Board?

The Focus Board organizes your tasks by readiness state instead of urgency and importance. Tasks flow through four columns — Focus (ready for deep work), AI Handling (delegated to AI agents), Blocked (stuck, needs your input), and Backlog (deferred for later). This way you always see exactly what needs your attention right now.

How does the AI chat assistant work?

The AI assistant lives inside your workspace. It can help you break down tasks, prioritize your day, suggest next steps, and answer questions about your workload — all without leaving the app.

Can I use Focus Pocus on my phone?

Yes! Focus Pocus has a mobile app for iOS and Android. You can also capture tasks on the go via email or SMS — just send a message and it appears in your inbox.

Features

How do habits and streaks work?

Create daily or weekly habits and Focus Pocus tracks your streaks automatically. Habits appear as recurring tasks so you never forget them, and streak tracking keeps you motivated to stay consistent.

What are focus sessions?

Focus sessions are built-in Pomodoro timers that help you do deep work. Start a session, pick a task to focus on, and the app tracks your focused time so you can see how productive your day was.

What can I do with goals and milestones?

Goals let you group related tasks under a bigger outcome. Add milestones to break a goal into phases, track progress with check-ins, and collaborate with others — all on the Pro plan.

Can I capture tasks from email or text?

Yes! Send an email or SMS to your personal Focus Pocus address and it automatically creates a task in your inbox. Great for capturing ideas when you're away from your desk.

Pricing & Plans

What plans are available?

We offer two plans: Basic ($3/month) for individual productivity with tasks, habits, and focus sessions, and Pro ($5/month) which adds goals, collaboration, and team features.

Can I switch plans?

Absolutely. You can upgrade from Basic to Pro at any time, and the price difference is prorated. You can also downgrade at the end of your billing period.

What's included in Basic?

Basic includes the Focus Board for task management, habits and streak tracking, Pomodoro focus sessions, AI chat assistant, mobile app access, calendar integration, and email/SMS task capture.

What does Pro add?

Pro adds goals and milestones, team collaboration with shared goals, goal check-ins and benchmarks, shared activity feeds, and collaborator task assignment.

What happens to my goals if I downgrade from Pro to Basic?

Your goals and all associated data are preserved — they're just hidden from the UI. If you upgrade back to Pro later, everything will be right where you left it.

Collaboration

Do collaborators need a Pro plan?

Collaborators you invite to a shared goal can access that goal without needing their own Pro plan. However, they'll need Pro to create their own goals.

How do I invite someone to a goal?

From any goal page, click the collaborators icon and enter their email. They'll receive an invite link to join.

Is there a limit on collaborators?

There is no hard limit on collaborators per goal. Invite as many people as you need.

Billing & Account

What payment methods do you accept?

We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express.

How do I cancel?

Go to Settings in the app and click "Cancel Subscription." You keep access until the end of your billing period. No questions asked.

Do you offer refunds?

If you're not satisfied, contact us at [email protected] within 30 days of your purchase for a full refund.

Can I use an access code instead of paying?

Yes! If you have an access code (from a promotion or referral), you can redeem it on the subscription page to unlock features without entering payment details.

Still have questions?

Reach out to us at [email protected]

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